Thank you for selecting the Services offered by Diakonia and/or its subsidiaries
and affiliates (referred to as "Diakonia", "we", "our", or "us"). Review these Terms
of Service ("Agreement") thoroughly. This Agreement is a legal agreement between
you and Diakonia. By accepting electronically (for example, clicking "I Agree"),
installing, accessing or using the Services, you agree to these terms. If you do
not agree to this Agreement, then you may not use the Services.
A. GENERAL TERMS
1. AGREEMENT
This Agreement describes the terms governing your use of the Diakonia online services
provided to you on this website, including content, updates and new releases, (collectively,
the "Services"). It includes by reference:
- Diakonia's Privacy Statement provided to you in the Services available on the website
or provided to you otherwise.
- Additional Terms and Conditions, which may include those from third parties.
- Any terms provided separately to you for the Services, including product or program
terms, ordering, activation, payment terms, etc.
2. YOUR RIGHTS TO USE THE SERVICES
2.1 The Services are protected by copyright, trade secret, and other intellectual
property laws. You are only granted the right to use the Services and only for the
purposes described by Diakonia. Diakonia reserves all other rights in the Services.
Until termination of this Agreement and as long as you meet any applicable payment
obligations and comply with this Agreement, Diakonia grants to you a personal, limited,
nonexclusive, nontransferable right and license to use the Services.
2.2 You agree not to use, nor permit any third party to use, the Services or content
in a manner that violates any applicable law, regulation or this Agreement. You
agree you will not:
- Provide access to or give any part of the Services to any third party.
- Reproduce, modify, copy, deconstruct, sell, trade or resell the Services.
- Make the Services available on any file-sharing or application hosting service.
3. PAYMENT
For Services offered on a payment or subscription basis, the following terms apply,
unless Diakonia notifies you otherwise in writing. This Agreement also incorporates
by reference and includes program ordering and payment terms provided to you on
the website for the Services:
a. Payments will be billed to you in U.S. dollars, and your account
will be debited when you subscribe and provide your payment information, unless
stated otherwise in the program ordering or payment terms on the website for the
Services.
b. You must pay with one of the following:
1. A valid credit card acceptable to Diakonia;
2. A valid debit card acceptable to Diakonia;
c. If your payment and registration information is not accurate, current,
and complete and you do not notify us promptly when such information changes, we
may suspend or terminate your account and refuse any use of the Services.
d. If you do not notify us of updates to your payment method (e.g.,
credit card expiration date), to avoid interruption of your service, we may participate
in programs supported by your card provider (e.g., updater services, recurring billing
programs, etc.) to try to update your payment information, and you authorize us
to continue billing your account with the updated information that we obtain.
e. Diakonia will automatically renew your monthly or annual Services
at the current rates, unless the Services are cancelled or terminated under this
Agreement.
f. Additional cancellation or renewal terms may be provided to
you on the website for the Services.
4. USE WITH YOUR MOBILE DEVICE
Use of these Services may be available through a compatible mobile device, Internet
access and may require software. You agree that you are solely responsible for these
requirements, including any applicable changes, updates and fees as well as the
terms of your agreement with your mobile device and telecommunications provider.
DIAKONIA MAKES NO WARRANTIES OR REPRESENTATIONS OF ANY KIND, EXPRESS, STATUTORY
OR IMPLIED AS TO:
(i) THE AVAILABILITY OF TELECOMMUNICATION SERVICES FROM YOUR PROVIDER
AND ACCESS TO THE SERVICES AT ANY TIME OR FROM ANY LOCATION;
(ii) ANY LOSS, DAMAGE, OR OTHER SECURITY INTRUSION OF THE TELECOMMUNICATION
SERVICES; AND
(iii) ANY DISCLOSURE OF INFORMATION TO THIRD PARTIES OR FAILURE TO TRANSMIT
ANY DATA, COMMUNICATIONS OR SETTINGS CONNECTED WITH THE SERVICES.
5. YOUR PERSONAL INFORMATION
You can view Diakonia's Privacy Statement provided with the Services and on the
website for the Services. You agree to the applicable Diakonia Privacy Statement,
and changes published by Diakonia. You agree that Diakonia may use and maintain
your data according to the Diakonia Privacy Statement, as part of the Services.
You also give Diakonia permission to aggregate your non-personally identifiable
data which you enter or upload with that of other users of the Services. For example,
this means that Diakonia may use that aggregated data to improve services, design
promotions, or provide ways for you to compare business practices with other users.
6. CONTENT
6.1 You are responsible for your content. You are responsible
for all materials ("Content") uploaded, posted or stored through your use of the
Services. Archive your Content frequently. You are responsible for any lost or unrecoverable
Content. You must provide all required and appropriate warnings, information and
disclosures. Diakonia is not responsible for the Content or data you submit through
the Services.
You agree not to use, nor permit any third
party to use, the Services to upload, post, distribute, link to, publish, reproduce,
engage in or transmit any of the following, including but not limited to:
a. Illegal, fraudulent, defamatory, obscene, pornographic, profane,
threatening, abusive, hateful, harassing, offensive, inappropriate or objectionable
information or communications of any kind, including without limitation conduct
that would encourage "flaming" others, or criminal or civil liability under any
local, state, federal or foreign law;
b. Content that would impersonate someone else or falsely represent
your identity or qualifications, or that constitutes a breach of any individual's
privacy;
c. Except as permitted by Diakonia in writing, investment opportunities,
solicitations, chain letters, pyramid schemes, other unsolicited commercial communication
or engage in spamming or flooding;
d. Virus, trojan horse, worm or other disruptive or harmful software
or data; and
Any information, software or Content
which is not legally yours and without permission from the copyright owner or intellectual
property rights owner.
6.2 Community forums. The Services may include a community
forum or other social features to exchange Content and information with other users
of the Services and the public. Please use respect when you interact with other
users. Do not reveal information that you do not want to make public. Users may
post hypertext links to content of third parties for which Diakonia is not responsible.
6.3 Diakonia may freely use feedback you provide. You agree
that Diakonia may use your feedback, suggestions, or ideas in any way, including
in future modifications of the Services, other products or services, advertising
or marketing materials. You grant Diakonia a perpetual, worldwide, fully transferable,
sub-licensable, non-revocable, fully paid-up, royalty free license to use the feedback
you provide to Diakonia in any way.
6.4 Diakonia may monitor your Content. Diakonia may, but
has no obligation to, monitor content on the Services. We may disclose any information
necessary to satisfy our legal obligations, protect Diakonia or its customers, or
operate the Services properly. Diakonia, in its sole discretion, may refuse to post,
remove, or refuse to remove, any Content, in whole or in part, alleged to be unacceptable,
undesirable, inappropriate, or in violation of this Agreement.
7. ADDITIONAL TERMS
7.1 Diakonia does not give professional advice. Unless specifically
included with the Services, Diakonia is not in the business of providing legal,
financial, accounting, tax, health care, real estate or other professional services
or advice. Consult the services of a competent professional when you need this type
of assistance.
7.2 We may tell you about other Diakonia services. You may
be offered other services, products, or promotions by Diakonia ("Diakonia Services").
Additional terms and conditions and fees may apply.
7.3 Communications. Diakonia may be required by law to send
you communications about the Services or Third Party Products. You agree that Diakonia
may send these communications to you via email or by posting them on our websites
7.4 You will manage your passwords and accept updates. You
are responsible for securely managing your password(s) for the Services and to contact
Diakonia if you become aware of any unauthorized access to your account. The Services
may periodically be updated with tools, utilities, improvements, third party applications,
or general updates to improve the Services. You agree to receive these updates.
8. DISCLAIMER OF WARRANTIES
8.1 YOUR USE OF THE SERVICES, SOFTWARE, AND CONTENT IS ENTIRELY AT YOUR OWN
RISK. EXCEPT AS DESCRIBED IN THIS AGREEMENT, THE SERVICES ARE PROVIDED "AS IS."
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, DIAKONIA, ITS AFFILIATES, AND
ITS THIRD PARTY PROVIDERS, LICENSORS, DISTRIBUTORS OR SUPPLIERS (COLLECTIVELY,"SUPPLIERS")
DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY THAT THE SERVICES
ARE FIT FOR A PARTICULAR PURPOSE, TITLE, MERCHANTABILITY, DATA LOSS, NON-INTERFERENCE
WITH OR NON-INFRINGEMENT OF ANY INTELLECTUAL PROPERTY RIGHTS, OR THE ACCURACY, RELIABILITY,
QUALITY OR CONTENT IN OR LINKED TO THE SERVICES. DIAKONIA AND ITS AFFILIATES AND
SUPPLIERS DO NOT WARRANT THAT THE SERVICES ARE SECURE, FREE FROM BUGS, VIRUSES,
INTERRUPTION, ERRORS, THEFT OR DESTRUCTION. IF THE EXCLUSIONS FOR IMPLIED WARRANTIES
DO NOT APPLY TO YOU, ANY IMPLIED WARRANTIES ARE LIMITED TO 60 DAYS FROM THE DATE
OF PURCHASE OR DELIVERY OF THE SERVICES, WHICHEVER IS SOONER.
8.2 DIAKONIA, ITS AFFILIATES AND SUPPLIERS DISCLAIM ANY REPRESENTATIONS OR
WARRANTIES THAT YOUR USE OF THE SERVICES WILL SATISFY OR ENSURE COMPLIANCE WITH
ANY LEGAL OBLIGATIONS OR LAWS OR REGULATIONS.
9. LIMITATION OF LIABILITY AND INDEMNITY
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE ENTIRE LIABILITY OF DIAKONIA,
ITS AFFILIATES AND SUPPLIERS FOR ALL CLAIMS RELATING TO THIS AGREEMENT SHALL BE
LIMITED TO THE AMOUNT YOU PAID FOR THE SERVICES DURING THE TWELVE (12) MONTHS PRIOR
TO SUCH CLAIM. SUBJECT TO APPLICABLE LAW, DIAKONIA, ITS AFFILIATES AND SUPPLIERS
ARE NOT LIABLE FOR ANY OF THE FOLLOWING: (A) INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE
OR CONSEQUENTIAL DAMAGES; (B) DAMAGES RELATING TO FAILURES OF TELECOMMUNICATIONS,
THE INTERNET, ELECTRONIC COMMUNICATIONS, CORRUPTION, SECURITY, LOSS OR THEFT OF
DATA, VIRUSES, SPYWARE, LOSS OF BUSINESS, REVENUE, PROFITS OR INVESTMENT, OR USE
OF SOFTWARE OR HARDWARE THAT DOES NOT MEET DIAKONIA SYSTEMS REQUIREMENTS. THE ABOVE
LIMITATIONS APPLY EVEN IF DIAKONIA AND ITS AFFILIATES AND SUPPLIERS HAVE BEEN ADVISED
OF THE POSSIBILITY OF SUCH DAMAGES. THIS AGREEMENT SETS FORTH THE ENTIRE LIABILITY
OF DIAKONIA, ITS AFFILIATES AND YOUR EXCLUSIVE REMEDY WITH RESPECT TO THE SERVICES
AND ITS USE.
You agree to indemnify and hold Diakonia and its Affiliates and Suppliers harmless
from any and all claims, liability and expenses, including reasonable attorneys'
fees and costs, arising out of your use of the Services or breach of this Agreement
(collectively referred to as "Claims"). Diakonia reserves the right, in its sole
discretion and at its own expense, to assume the exclusive defense and control of
any Claims. You agree to reasonably cooperate as requested by Diakonia in the defense
of any Claims.
10. CHANGES
We reserve the right to change this Agreement at any time, and the changes will
be effective when posted through the Services, on our website for the Services or
when we notify you by other means. We may also change or discontinue the Services,
in whole or in part. Your continued use of the Services indicates your agreement
to the changes.
11. TERMINATION
Diakonia may immediately, in its sole discretion and without notice terminate this
Agreement or suspend the Services if you fail to comply with this Agreement or if
you no longer agree to receive electronic communications. Upon termination you must
immediately stop using the Services and any outstanding payments will become due.
Any termination of this Agreement shall not affect Diakonia's rights to any payments
due to it. Diakonia may terminate a free account at any time. Sections 2.2, 3 through
14 will survive and remain in effect even if the Agreement is terminated.
12. EXPORT RESTRICTIONS
You acknowledge that the Services, including the mobile application, and the underlying
software may include U.S. technical data subject to restrictions under export control
laws and regulations administered by the United States government. You agree that
you will comply with these laws and regulations, and will not export or re-export
any part of the Services, in violation of these laws and regulations, directly or
indirectly.
13. GOVERNING LAW
Missouri state law governs this Agreement without regard to its conflicts of laws
provisions.
14. DISPUTES
ANY DISPUTE OR CLAIM RELATING IN ANY WAY TO THE SERVICES OR THIS AGREEMENT WILL
BE RESOLVED BY BINDING ARBITRATION, RATHER THAN IN COURT, except that you may assert
claims in small claims court if your claims qualify. The Federal Arbitration Act
governs the interpretation and enforcement of this provision; the arbitrator shall
apply Missouri law to all other matters. Notwithstanding anything to the contrary,
any party to the arbitration may at any time seek injunctions or other forms of
equitable relief from any court of competent jurisdiction. WE EACH AGREE THAT ANY
AND ALL DISPUTES MUST BE BROUGHT IN THE PARTIES' INDIVIDUAL CAPACITY AND NOT AS
A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.
BY ENTERING INTO THIS AGREEMENT AND AGREEING TO ARBITRATION, YOU AGREE THAT YOU
AND DIAKONIA ARE EACH WAIVING THE RIGHT TO FILE A LAWSUIT AND THE RIGHT TO A TRIAL
BY JURY. IN ADDITION, YOU AGREE TO WAIVE THE RIGHT TO PARTICIPATE IN A CLASS ACTION
OR LITIGATE ON A CLASS-WIDE BASIS. YOU AGREE THAT YOU HAVE EXPRESSLY AND KNOWINGLY
WAIVED THESE RIGHTS.
To begin an arbitration proceeding, send a letter requesting arbitration and describing
your claim to Diakonia, PO Box 714, Fenton MO 63026-0714. Arbitration will be conducted
by the American Arbitration Association (AAA) before a single AAA arbitrator under
the AAA's rules, which are available at www.adr.org or by calling 1-800-778-7879.
Payment of all filing, administration and arbitrator fees and costs will be governed
by the AAA's rules, but if you are unable to pay any of them, Diakonia will pay
them for you. In addition, Diakonia will reimburse all such fees and costs for claims
totaling less than $75,000 unless the arbitrator determines the claims are frivolous.
Likewise, Diakonia will not seek its attorneys' fees or costs in arbitration unless
the arbitrator determines your claims or defenses are frivolous. You may choose
to have the arbitration conducted by telephone, based on written submissions, or
in person in the county where you live or at another mutually agreed location. The
decision of the arbitrator shall be final and not appealable, and judgment on the
arbitration award may be entered in any court having jurisdiction thereof. This
Section 14 shall survive expiration, termination or recession of this Agreement.
15. GENERAL
This Agreement, including the Additional Terms below, is the entire agreement between
you and Diakonia and replaces all prior understandings, communications and agreements,
oral or written, regarding its subject matter. If any court of law, having the jurisdiction,
rules that any part of this Agreement is invalid, that section will be removed without
affecting the remainder of the Agreement. The remaining terms will be valid and
enforceable. The United Nations Convention on Contracts for the International Sale
of Goods does not apply to this Agreement. You cannot assign or transfer ownership
of this Agreement to anyone without written approval of Diakonia. However, Diakonia
may assign or transfer it without your consent to (a) an affiliate, (b) a company
through a sale of assets by Diakonia or (c) a successor by merger. Any assignment
in violation of this Section shall be void. If you want to request a transfer of
this Agreement, contact Diakonia via an email to:
.
B. ADDITIONAL TERMS AND CONDITIONS FOR THE FAITHFUL STEWARD WEB AND FAITHFUL
STEWARD WEB SERVICES
Your use of the Services provided by Diakonia are subject to the General Terms
of Service above including these Additional Terms and Conditions which govern your
use of the Services indicated below. These Additional Terms and Conditions shall
prevail over any conflict or inconsistency with the General Terms of Service above.
This license agreement in addition to the Diakonia Terms of Service (the "Agreement")
is a legal agreement between the User, a single legal entity identified in the registration
process provided as part of the start-up interview ("User", "you"), and Diakonia
("Diakonia," "we", "our" or "us").
By clicking "ACCEPT", User indicates that it has read and understood, and assents
to be bound by, the terms of this Agreement. If the person clicking on the "ACCEPT"
button is an individual working for User ("Agent"), such person is agreeing to the
terms and conditions of this Agreement on behalf of User and certifies that he/she
is an Agent of User and has all necessary authority to act on your behalf, including
to bind User to the terms and conditions of this Agreement.
If User does not agree to the terms of the Agreement, User is not granted any rights
whatsoever in the Software. If User is not willing to be bound by these terms and
conditions, User should not click on the "ACCEPT" button, and may not access or
otherwise use the Software or Services.
1. SUBSCRIPTION
The Software is licensed on a monthly or yearly subscription basis, as selected
by User or its agent.
1.1 Termination by User. User may notify Diakonia to cancel the subscription
prior to the beginning of each Renewal Term. Your rights to use the Software may
be terminated by Diakonia immediately and without notice if Diakonia is unable to
debit your or its agent's Card in accordance with this Agreement.
1.2 Transfer of Agreement. The agreement can be transferred to another
person or entity only if such license has not been activated. Once validated, and
a company is created, the Software will not work by another entity. Even if you
stop using the Software, Diakonia has fulfilled your subscription term.
2. PERMITTED DISCLOSURES AND USE OF DATA
You acknowledge and agree that in order to provide you with access to and use of
the Software and Services, Diakonia may provide your Access Information and Account
Data to (i) your employee or agent who is identified in the Registration Data as
the current system administrator for the your account (the "Current Administrator"),
(ii) such other employee or agent who may be designated by you as a replacement
administrator for the your account by following the procedures required by Diakonia
to effectuate such replacement, and (iii) any other person identified as an authorized
user of the Software in the set-up interview form or in any subsequent communication
to Diakonia (collectively, "Information Recipients").
3. FINANCIAL INSTITUTION SERVICES
3.1. General. In connection with your use of the Software and as part of
the functionality of certain versions of the Software, you may have access to certain
online services that may be made available by your financial institutions ("FI Services"),
including online banking, online payment, online investment account download, online
bill pay, and online trading. The Software is designed to allow you to access participating
FI Services (if and to the extent provided by your financial institutions) to set
up banking information, allow the Software to access your account(s), download transactions
into the Software and otherwise aggregate information from your account(s) with
your financial institutions. You acknowledge and agree that Diakonia has no control
over the FI Services or access to the FI Services by your financial institutions,
does not guarantee that you will be able to use the Software with the FI Services,
and will have no liability whatsoever for any actions or inactions on the part of
the financial institutions resulting in your inability to use the Software to access
your accounts, obtain data, download transactions, or otherwise use or access the
FI Services.
3.2. Collection of Financial Institution Account Data. You acknowledge that
in accessing the FI Services through the Software, your financial institution account
access number(s), password(s), security question(s) and answer(s), account number(s),
login information, and any other security or access information, and the actual
data in your account(s) with such financial institution(s) such as bank balances,
credit card charges, debits and deposits (collectively, "FI Account Data"), may
be collected and stored in the Software depending upon your financial institution
and type of account. you authorize Diakonia, in conjunction with Diakonia's operation
and hosting of the Software, to (i) collect your FI Account Data, (ii) reformat
and manipulate such FI Account Data, (iii) create and provide hypertext links to
your financial institutions, (iv) access the financial institutions' websites using
your FI Account Data, and (v) take such other actions as are reasonably necessary
to perform the actions described in (i) through (iv). you hereby represents that
you are the legal owner of your FI Account Data and that you have the authority
to appoint, and hereby expressly does appoint, Diakonia as your agent with limited
power of attorney to access and retrieve your FI Account Data on your behalf. You
further acknowledge that Diakonia does not review your FI Account Data and agrees
that Diakonia is not responsible for its completeness or accuracy. Any transactions
or informational activities performed at any financial institution's website are
not made through the Software and Diakonia assumes no responsibility for such transactions
or activities. You are solely responsible for any charges associated with your financial
institutions.
3.3. Information from Financial Institutions’ Websites. You acknowledges
and agrees that (i) some financial institutions may not allow the Software to access
the FI Services, (ii) financial institutions may make changes to their websites,
with or without notice to us, that may affect overall performance of the Services
and prevent or delay aggregation of information from such websites, and (iii) the
Software "refreshes" the Faithful Steward Account Data by collecting the FI Account
Data automatically or manually (depending on your financial institution or any changes
by you that may require an update, so your most recent transactions may not always
be reflected in any account balances or other account information presented to you
in the Software. If you see a discrepancy in Faithful Steward Account Data, and
in any case before making any transactions or decisions based on such account information
presented in the Software, you should check the last refresh date for the account
and confirm the Account Data and manually update such data as necessary.
4. SOFTWARE USE, STORAGE AND ACCESS
Diakonia shall have the right, in its sole discretion and with reasonable notice
posted on the Faithful Steward Web site and/or sent to you at the Current Administrator's
email address provided in the Registration Data, to revise, update, or otherwise
modify the Services and establish or change limits concerning use of the Software
and Services, temporarily or permanently, including but not limited to (i) the amount
of storage space you have on the Software at any time, and (ii) the number of times
(and the maximum duration for which) you may access the Software in a given period
of time. Diakonia reserves the right to make any such changes effective immediately
to maintain the security of the system or User Access Information or to comply with
any laws or regulations, and to provide you with electronic or written notice within
thirty (30) days after such change. You may reject changes by discontinuing use
of the Software and Services to which such changes relate. Your continued use of
the Software or Services will constitute your acceptance of and agreement to such
changes. Unless otherwise provided by law or by a particular service offer, all
purchases are final and non-refundable. Diakonia may, from time to time, perform
maintenance upon the Software or Services resulting in interrupted service, delays
or errors in the Software or Services. Diakonia will attempt to provide prior notice
of scheduled maintenance but cannot guarantee that such notice will be provided.
Diakonia reserves the right to use a third party to host the Services from time-to-time.
5. SOCIAL MEDIA SITES
Diakonia may provide experiences on social media platforms such as Facebook®,
Twitter® and LinkedIn® that enable online sharing and collaboration among
users who have registered to use them. Any content you post, such as pictures, information,
opinions, or any Personal Information that you make available to other participants
on these social platforms, is subject to the Terms of Use and Privacy Policies of
those platforms. Please refer to those social media platforms to better understand
your rights and obligations with regard to such content
6. ONLINE DATA TRANSFER
6.1. You may have the option to transfer your data files from the Service in order
to facilitate certain interoperability, data integration, and data access between
the Service and certain supported ancillary services (the "Ancillary Services")
you may sign up for and use in connection with the Service (the "Online Data Transfer").
Separate fees may apply. In order for you to select the Online Data Transfer option,
you must (i) have registered select versions of the Service, (ii) have Internet
access, and (iii) and may need to be an active subscriber to the Ancillary Services.
If you select the Online Data Transfer option, a copy of all or part of your company
data files will be transferred via the Internet to Diakonia's servers (the "Transferred
Files"); where you grant Diakonia the right and license to (i) host and maintain
the Transferred Files and (ii) use the Transferred Files to make the Ancillary Services
available to you, (iii) reformat and manipulate the Transferred Files as reasonably
necessary for the data to function with the Ancillary Services. Your original data
files will remain in the Service. If you are signed-up for any Ancillary Services
that support Online Data Transfer, you will then have the option to have the Transferred
Files sent to any of those supported Ancillary Services (a "Data Transfer"). If
you are no longer signed-up for an Ancillary Service, you will no longer be able
to process Online Data Transfers to that Ancillary Service.
6.2. If you authorize an Online Data Transfer for a third party Ancillary Service,
you authorize Diakonia to provide the Transferred Files to the third party provider
of such Ancillary Service in order to provide the Ancillary Service to you. You
agree and acknowledge that Diakonia has no control over any third party Ancillary
Services. Your use of the Ancillary Service may be subject to additional terms and
conditions. Diakonia does not have any liability whatsoever for any actions or inactions
on the part of the Ancillary Services resulting in your inability to use the Online
Data Transfer feature or otherwise use the Ancillary Services in connection with
the Service.
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